Home FAQs

FAQs

Frequently Asked Questions

Technical

What are the recommended system requirements?

veryparanormal is designed (but not limited) to support the following browsers:

  • Google Chrome 24+
  • FireFox 18+
  • Opera 19+
  • 
Safari 6+
  • 
Internet Explorer 9+

Video playback is supported on the following device types:

  • Android
  • 
IOS
  • Blackberry
  • PC (Flash supported)
  • Mac (Flash supported)

Why does the streaming video pause or buffer sometimes, or vary in quality?

Streaming quality may vary based on your internet connection speed. veryparanormal automatically selects the top streaming quality that your connection allows.

Registration

Do I have to pay to register?

The new portal features FREE registration. You only need your name and email to sign-up.

Can I change my username?

Unfortunately, your username (login) is not changeable.

However, in your profile, you may select a Nickname to be displayed publicly. Or you can choose to go by your real name.

How do I change my information?

When logged in, hover over your name in the upper right.

Change Password takes you to your profile page to either generate or select a new password.

Your Profile takes you to your profile page where you may edit any other information and how you’d like it displayed.

Communication

I don’t see any communications or notifications from veryparanormal in my inbox.

Please check your spam/junk folder. Please make sure the email address in your account is correct and up-to-date.

Who can I contact with my questions or concerns?

Please visit our Contact Us page and fill out the online form. Someone will endeavor to get back to you as soon as possible.